Contact Us | tc.whataicando.site

Last updated: 2026-07-16

IMPORTANT — If you are having thoughts of self-harm or suicide: This website is NOT a crisis service and we do not provide 24/7 emergency support. If you or someone you know is in crisis, or having thoughts of hurting themselves or others, please contact your local emergency services immediately or reach a professional crisis hotline. In Mainland China, you can call 010-82951332 (Beijing Suicide Research and Prevention Center). In the United States, you can call or text 988 (Suicide & Crisis Lifeline). In an acute emergency, dial your local emergency number (e.g. 911). Please believe this: the pain you are in right now can pass, and you do not have to face it alone.

How to Reach Us

You can reach us by email at [email protected]. We reply as quickly as we reasonably can, usually within a few business days. Please understand that this is an independent project run by a small team, so we may not match the response speed of a commercial support desk — but we will read every message carefully.

Feedback We Welcome

We genuinely want to hear from you. The following kinds of feedback are especially valuable to us:

Bug reports: scoring errors, questions not displaying correctly, pages that fail to load, and other technical issues
Content suggestions: improvements to question wording, result interpretation, or scale explanations
Translation improvements: Chinese or English phrasing that is inaccurate, unnatural, or contains typos
Scale and academic corrections: if we have misattributed a scale’s origin, author, or scoring method
Feature requests: new tests or features you would like to see

When reporting an issue, including the URL of the affected page, your device and browser, and a screenshot will help us track it down much faster. Thank you.

A Note on Privacy

To protect your privacy, please do not send sensitive personal medical information by email — for example, specific diagnoses, medication records, or detailed descriptions of your symptoms. Email is not a fully secure channel. If you want to raise an issue related to your personal state, please describe the situation objectively (for example, "a particular question in a particular test") without disclosing identifiable health information.

For details on how we collect, use, and protect data, please see our Privacy Policy page.

Business and Partnership Inquiries

If you represent an organization, research team, or media outlet and would like to explore content collaboration, scale research, media interviews, advertising, or other commercial partnerships, you are also welcome to write to [email protected]. Please include the word "Partnership" in the subject line so we can prioritize it.

A note up front: to keep our content objective and neutral, we do not accept sponsorship that could influence test results or the independence of our interpretation, and we will not insert paid promotions or content that directs users toward specific clinics inside our mental-health test flows.

Thank you for your trust and support. Every piece of feedback makes this project a little more reliable.